Futures-Diagnosis

Diagnosing the future of the Internet and innovation and their social impact

McDONALD’S OPENS HAMBURGER UNIVERSITY IN SHANGHAI

According to Associated Press, McDonald’s inaugurated its first Hamburger University in China this week, not to train a new Chinese generation to flip burgers, but  as business managers to attract and retain ambitious young talent.

This move is easy to understand even though the idea of Chinese people eating McDonald’s is not.

The human resources dimension of innovation is often a forgotten question in the panoply of innovation issues. As China has grown the issue of a trained middle management has become a pressing problem for foreign as well as indigenous companies. China is McDonald’s Inc.’s fastest-growing global market. Its ‘eating out’ market, roughly estimated to be worth $300billion -a-year, is growing at 10 per cent a year which is huge compared to the USA where it is only expanding at 2 to 3 percent per annum.

But the problem they face is holding on to staff who are young, ambitious and are lured by numerous opportunities created by China’s rapid growth.

McDonald’s has more than 60,000 employees in more than 1,100 restaurants in mainland China (after 20 years in the country) and according to The Wall Street Journal, it plans to expand to 2,000 outlets in three to five years, creating 10,000 new jobs. They have invested $250 million in Shanghai’s Hamburger University – the company’s seventh worldwide – which aims to become the ‘Harvard’ of the food industry.

Ronald McDonald will not be teaching flipping burgers and making fries, but management and how to run businesses effectively. There’s nothing particularly new about this, but the fact that McDonald’s is effectively setting up a management institute to solve its immediate and longer-term human resources problem, highlights that they are thinking big and planning for the longer-term. Whatever you might think about their products, and given the short-term character of innovation today, then this is at least worthy of note and recognition.

If innovation is a subject close to your heart, please visit Big Potatoes and get involved.

Filed under: Necessity and Innovation, , ,

BIG POTATOES: THE LONDON MANIFESTO FOR INNOVATION IS NOW LIVE!

As readers of this blog will know I have been plugging BIG POTATOES: the London Manifesto for Innovation for some time. I’m pleased to announce that the website is now live. Check it out here.

I look forward to your comments, criticisms and hopefully, your support.

JOIN THE DEBATE AND HELP GROW BIG POTATOES!

Filed under: Innovation, ,

REGULATION & INNOVATION: WHEN THE STATE BECOMES A BARRIER

One of my co-authors of BIG POTATOES: the London Manifesto for Innovation, James Woudhuysen and I have just published an article on government and regulation on spiked-online, titled, ‘How the state is a roadblock to progress’ in which we argue that red tape-obsessed, visionless governments are holding back the kind of big and risky innovation society needs today.

This will be a constant theme we hope to expand upon when we launch BIG POTATOES this month. (Watch this space for an imminent announcement!). We concluded the article as follows:

“Innovation however, means making a persistent stab into the unknown. And the unknown cannot be regulated. We cannot routinise what we don’t yet know. Attempts to render technological change more predictable and ‘responsible’ can only mean closing down experiment and exploration.

“Innovation is a risky business. Technological innovation creates new problems, and can even lead to deaths. On the whole, however, mankind solves those new problems. However, the contemporary impeding of innovation through regulation reflects not just the momentary lapse of a government functionary, but a dyed-in-the-wool cultural malaise, a deep antipathy to taking chances, and a fundamental nervousness about spending money on risky enterprises.

“The over-regulation of innovation has acquired its own dynamic. What is now needed isn’t regulatory reform, but a sizeable – if discriminating – bonfire of controls that is more than merely rhetorical. To move Britain and the world forward, the deregulation of innovation is now an urgent imperative.

Filed under: Risk and Innovation, , ,

INNOVATION CAPACITY IS STILL IN A STATE

I was really struck by this article on Amazon’s Kindle from the New Republic website based upon an article on the HBR Blog ‘Is the US Killing its Innovation Machine?’ by Professor Willy C Shih, titled ‘The U.S. Can’t Manufacture the Kindle and That’s a Problem’. It highlights the opposite of what every globalisation guru asserts: namely, that far from innovation being an open playing field, innovation remains intimately tied to the nation-state and the national ecosystems they nurture.

The author details why Amazon’s Kindle cannot be manufactured in the US, despite the fact that it was designed in California and its key innovation  — its electronic ink (the tiny microcapsule beads used in its electrophoretic display) — was invented and is being made in the USA by E Ink, a company based in Cambridge, Massachusetts. He reveals that Asian manufacturers are capturing the vast majority of the value added by manufacturing the e-reader itself. Even more worrisome for him, he sees this growing capacity in Asia almost certainly resulting in the loss of control by the US of e-paper display technologies and the future innovations that spring from them.

VALUE ADDED MANUFACTURING

The majority of the value added in manufacturing the Kindle is being captured in Asia. Why? Simply because the key components that make up the Kindle cannot be made in the USA:

  • E Ink had to have the glass made in Asia because the companies there are the only ones that can deposit patterned silicon on sheets of glass. That capability left U.S. shores when American companies failed to keep up in the LCD flat-panel-display industry;
  • The next most valuable component, the wireless broadband data module, supplied by San Diego-based Novatel Wireless, is made in Korea. Its value of $39.50, includes a $13 Qualcomm CDMA chip, also manufactured in Asia. Though chips like this are still designed in the U.S., the vast majority of them are manufactured in chip foundries in Taiwan, Singapore, and China, and then packaged somewhere in the region;
  • The Kindle contains a microprocessor chip supplied by Austin, Texas-based Freescale Semiconductor but it is not clear where there is manufactured (according to the author). But all the other electronic components, including the lithium-polymer battery, were designed and are being manufactured in Asia, where the capabilities reside thanks to its strong consumer-electronics industry.

Professor Shih concludes that of the total cost of $185, perhaps $40 to $50 is captured in the US and asks if this is a problem. He notes that Amazon is well positioned to capture most of the value of the Kindle and a healthy portion of the profits generated by sales of e-books to Kindle owners including Kindle’s wireless data service, which uses Sprint’s US-based data network.

So why the concern?

Besides the impact this has on the US’s trade deficit the more substantive cause for concern is that ‘when innovations can’t be manufactured in the U.S., the locus of innovation in that area frequently shifts to the countries that can manufacture them’. Even though the electrophoretic beads were the central innovation in the Kindle, E Ink could not control the low temperature polysilicon and the fabrication of the display. It thus could not perform the system integration required for it to capture the majority of the value add. That capability has shifted to Asia. And this is the key development.

VALUE-ADD AND INNOVATION CAPACITY

The issue highlighted by the Kindle example, is the fact that the shift of value-add in manufacturing to Asia has created a newfound innovation capacity there that those without this exploitation platform, will find increasingly difficult to match. Professor Shih remarks that by ‘not manufacturing the electrophoretic display, the U.S. will miss out on the future industries that spring from it — things like large flexible displays, future generations of electronic signage, and plastic electronics’. And these in all likelihood will spawn other innovations and new industries.

“The lesson: Sometimes when you let your capabilities get away, you give up not only one industry but all its progeny.”

Professor Shih notes how years ago the U.S. lost the vast majority of its infrastructure, or “commons,” in precision optics to Japan. Again it was not simply value add that was problematic: ‘The Japanese used those capabilities to grab the lead in producing lithography tools for semiconductor manufacturing, which, in turn, drove most American semiconductor manufacturers out of the DRAM business. The Japanese also employed those capabilities to expand into lithographic tools needed to manufacture flat panel displays’.This same story has played out in high-tech industry after high-tech industry.

This example reveals that innovation capacity is not something that can be turned on and off at will but develops over time across an ecosystem that fosters exploration, engagement and exploitation. This is a symbiotic relationship which encompasses a set of critical relationships from the education system to government industrial policies; from the regulatory environment to longer term investment commitments to R&D etc.

Above all else, the Kindle example is only one of the latest that demonstrate that innovation capacity is rooted in the nation-state. We now begin to see the consequences of the financialisation of Western economies and where the short-term, risk-averse instrumentalism underpinning Western business culture is leading:  the shift in manufacturing from West to East, what some define as globalisation, has given rise to a similar shift in the capacity to innovate. Innovation capacity remains firmly rooted in the nation-state and until such time that a sense of ambitions is revisited upon Western economies, this is a trend that will only intensify in the 21st Century.

This is what BIG POTATOES: The London Manifesto for Innovation is attempting to address.

Filed under: Economics of Innovation, , ,

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